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How do you change your address, email or mobile in a mutual fund?

Your address, email and mobile are part of your central KYC, so updating them is a KYC modification that flows across your folios, not a per-fund-house change. Do it through a KYC Registration Agency, a fund house, or your distributor. Always keep your own email and mobile on record, so statements and one-time passwords reach you directly.

Key facts

  • Address, email and mobile are held in your central KYC record, not separately per fund house.
  • Updating them is a KYC modification that applies across your folios once processed.
  • New contact details are validated, often with a one-time password, before they take effect.
  • Your own email and mobile should be on record, never a distributor's or a third party's.

Contact details live in your KYC

Your address, email and mobile are not stored separately by each fund house; they are part of your central KYC record. So updating them is a KYC modification, and once processed it applies across your folios. You can do it through a KYC Registration Agency, a fund house, or your distributor.

New details are validated before they take effect, usually with a one-time password sent to the new email or mobile, which is why the number and address you give must be genuinely yours and current.

Keep your own details on record

This is the point that protects you. Your record should carry your own email and mobile, never a distributor's or anyone else's. If someone else's details sit there, the fund house's statements and alerts go to them, not you, and you lose sight of your own money. A distributor entering their own contact details in place of yours is a mis-selling red flag and is prohibited by the Code.

Straightforward to do

Enter the change, validate the one-time password, and confirm it shows on your record. It does not affect your units or holding periods. If a re-KYC is needed at the same time, you can usually handle both together. If it will not go through, talk to us.

How to update your contact details

  1. Choose the channel. Update through a KYC Registration Agency, a fund house, or your distributor, online where available.
  2. Enter the new details. Provide the new address with proof, or the new email or mobile.
  3. Validate. Confirm the one-time password sent to a new email or mobile so it is validated.
  4. Confirm it applied. Check that the change shows on your folio or KYC record, since it should apply across fund houses.

Frequently asked questions

Do I update my address with each fund house separately?

No. Address, email and mobile are part of your central KYC, so a single modification through a KYC Registration Agency applies across the fund houses you deal with, rather than one at a time.

Why does the system insist on my own mobile and email?

So that account statements, transaction alerts and one-time passwords reach you directly. If someone else's details are on your record, you lose that visibility. A distributor putting their own contact details on your record is prohibited by the Code.

Will changing my address affect my investments?

No. Updating contact details does not touch your units or holding periods. It only ensures communications and verifications reach you. A change of address may need supporting proof.

This is general information, not a recommendation for your situation. If it would help to talk it through, we are happy to. Talk to Nico Wealth.

The information on this website is general and educational. It is not financial, tax, or legal advice, and not a recommendation for your situation. We try to keep it accurate and up to date, but it may contain errors or become outdated. Please verify important details from official sources, and consider your own circumstances, before acting.

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